FREQUENTLY ASKED QUESTIONS

Q. Why install a low voltage lighting system?
A. First of all, low voltage lighting is safer and more energy efficient than     line voltage. Iit is approximately 1/3 the cost of operating a 120 volt     system. Additionally, low voltage lighting systems have greater versatility     allowing for a more custom design to artistically showcase your property.     If you are concerned that low voltage means low light consider this. Your     car headlights are low voltage.

Q. Why work with an outdoor lighting specialist over a landscaper?
A. Although some landscapers provide lighting services they lack the     expertise to properly design, install, and troubleshoot systems.     Specialists like ourselves make a living providing one service with passion,     pride, and integrity. We make use of the many tools and techniques     utilized in our industry - unlike landscapers who buy off the shelf and are     familiar with only one installation method.

Q. Why work with Night Art?
A. Night Art offers personalized friendly service provided by knowlegable     professionals. We have two Certified Low Voltage Lighting Technicians on     staff out of approximately forty total in the US and Canada We use     professional grade materials from more than thirty manufacturers. We     have a full range of lighting services including a do-it-yourself program.     Our staff are English speaking US citizens. Our temporary laborers are     either US citizens or documented workers. Our corporation is licensed,     bonded, and insured.

Q. When should I start planning for an outdoor lighting system?
A. At the same time you begin planning any landscape work (new install,
    remodel, or hardscape). Please note, many of our installations are to     existing landscapes where nothing else is being done but lighting.     Regardless of when you decide you want outdoor lighting we can work     with you.

Q. If I provide the materials will you do the design and installation?
A. Only under certain circumstances will we consider this type of project.

Q. Do you service lighting systems like Malibu or kit systems?
A. In most cases the cost to service these types of systms is more than     the system cost. Once they start to fail they have basically reached the     end of their life. We will not waste your money in an effort to fix them     nor do we install these types of systems.

Q.  Why isn't Night Art a member of the Better Business Bureau (BBB)?
A. The public perceives the BBB as a governing authority of businesses      when in fact they are no different than the businesses they say they      monitor. Simply put BBB is a FOR PROFIT membership group with a      general set of standards businesses should follow. Businesses pay annual      dues to be listed as accredited and receive referrals from the BBB. They      document feedback from consumers on their expereince with a business      and in turn respond to consumer inquiries. Night Art Inc. is licensed by      the Arizona Register of Contractors (ROC) who actually sets the      requirements that contractors need to meet in order to work in the state      of Arizona. To learn more about the AZ ROC visit www.azroc.gov